When to Send Letter
If your vehicle qualifies for Hawaii Lemon Law, you must send written notice of the nonconformity to the manufacturer during the period of the warranty and within two years after original delivery of the car to a consumer or within the first 24,000 miles of operation, whichever occurs first (this is called the Lemon Law Rights Period);
Your Hawaii Lemon Law Letter should be sent at the following:
- After the 3rd unsuccessful attempt to repair the same problem or
- After 1 unsuccessful repair for a defect that could cause a bodily injury or
- if the defects still exist after 30 cumulative days out of service.
The HI lemon law letter should be sent by certified mail-return receipt requested to the manufacturer and included your name, address and telephone number.
Hawaii Lemon Law Letter Form
Below is a sample Hawaii Lemon Law Letter which can be used to provide the required written notice of the defect or condition and your request for a new car or full refund. You can obtain the address of the auto manufacturer from Statement of Hawaii Lemon Law Rights or warranty booklet.
Via Certified Mail, Return Receipt Requested
Date
To: _____________(Manufacturer)
Pursuant to the Hawaii Lemon Law (HRS 481I – 1 to HRS 481I-4), written notice is provided requesting a new car or full refund.
I believe that my (passenger vehicle/motorcycle) is a “lemon” under the Hawaii Lemon Law and has a defect/condition which substantially impairs the use, value and safety of my vehicle.
I (purchased/leased) the following vehicle:
- Make, model, year of vehicle:
- Date vehicle purchased:
- Vehicle identification number:
- Servicing dealer:
- Current Mileage:
I am having the following defects/conditions with my vehicle at this time: (list all of the vehicle’s current problems)
My vehicle has been subject to the following repairs:
- The vehicle has been subject to ________ repair/repairs and the defect/condition has still exists.
- The vehicle has been out of service for ________or more business days
- The problem is/is not one which is likely to cause death or serious bodily injury if the vehicle is driven. (Please circle)
The unrepaired defects substantially impair the use, value and/or safety of my vehicle, and is likely to cause death or serious injury.
I am entitled under the Hawaii Lemon Law to a replacement vehicle acceptable to me or a refund calculated in accordance with the Hawaii Lemon Law.
Please contact me during the day at ___ and in the evening at ____, and via email at ____.
Sincerely,
Your name
To learn more about the Hawaii Lemon Law please call 1-800-MY-LEMON (1-808-464-6160) or email us.
Our Lemon Law Work Speaks for Itself
I wouldn’t know how to manage my situation on my own. He worked with me, answered all my questions he could and his team was always helpful!
Having an expert in this area matters when you don’t know what you’re up against, I’ve been dealing with Hyundai from nearly a year. Very grateful for the clear, quick response, and guided support.
Even though we didn’t qualify for Lemon Law, David and his team worked with the manufacturer on our behalf and were able to secure a settlement for us. We recently received the check, and the best part is that we did not have to pay anything out of pocket for their services.
Along the way, I had concerns about a contract the dealership asked me to sign. David took the time to personally explain the details over the phone, reassured me that it was a standard agreement, and advised me on what to expect moving forward.
We are very happy with the outcome—while we couldn’t pursue a full Lemon Law case, we still received compensation for the long time we’ve been without our car. My wife and I are grateful for David Goldberg and his associates for guiding us through the process with professionalism, clarity, and care.
