Cadillac is one of the most iconic brands in the vehicle industry. The company has been producing popular vehicles for more than a century.
Prior to the COVID-19 pandemic, Cadillac was setting new records for global sales each year. In fact, the company expects to sell 400,000 vehicles annually.
However, just because Cadillac is popular does not mean the vehicles are sold without issue. Many owners are dealing with Cadillac CUE system problems.
Read on to learn whether you need to hire a lawyer for your Cadillac CUE issues. Explore reasons why having a lawyer is necessary with unresolved vehicle issues.
What Is The Cadillac CUE System?
Every vehicle contains the Cadillac User Experience (CUE) infotainment system. The CUE system is where drivers and passengers go for all of their communication, information, and entertainment needs.
The CUE features a touch display where you can access all the vehicle’s apps. This includes GPS, music, podcasts, and more.
CUE also includes voice recognition software. This way, you can stay focused on the road while digitally communicating with friends and family.
What Are The Common Issues With The CUE System?
For years now, Cadillac owners are reporting many different issues with their CUE system. Some owners are dealing with slow or unresponsive displays.
Others are dealing with physical defects in the system. Delamination of the screen is one widely reported issue.
Along these same lines, some owners are reporting bubbles and peeling on the display. These physical defects eventually lead to the CUE system becoming inoperable.
Why Do I Need Legal Help?
Cadillac owners are filing class-action lawsuits over their issues with the CUE system. They are seeking civil remedy for the expensive repair costs associated with their infotainment displays. It is not uncommon for Cadillac owners to require multiple repairs on their CUE system and for the same issues to occur again.
It is not fair for Cadillac to advertise a high-quality system that becomes inoperable in short order. You should not be dealing with expensive failures on a new vehicle. It is also not your fault that Cadillac has failed to implement a widespread fix to the CUE system.
Your CUE issues may warrant bringing in legal assistance. There are several ways that a lawyer can help make things right.
A lawyer can represent you in court and file a civil lawsuit on your behalf. Here, you can sue the auto dealership and the vehicle manufacturer for monetary damages.
If your vehicle has experienced multiple failures, it may qualify for protection under the state’s Lemon laws. An experienced attorney will review your case and recommend a legal course of action if warranted.
Reviewing Issues With The Cadillac CUE System
When you purchase a new vehicle, the expectation is that it operates without issue. Normal wear and tear is one thing, but it is not fair to the consumer for an infotainment display to stop working.
The good news is that you may be eligible for legal remedy. If you are having issues with your Cadillac CUE system, contact us today for a consultation for PA Lemon Law or NJ Lemon Law.
