Ford Explorer Backup Camera Problems

The 2020-2023 Ford Explorer, a compact sport utility vehicle with seating for five, stands out as one of Ford’s more affordable SUV choices.  Although Ford claims its Explorer SUV helps you and your family live life to the fullest, owners view it differently. The backup camera system in this SUV is not functioning properly, resulting in a dangerous situation.

The 2020-2023 Ford Explorer backup camera may display a blue screen instead of an image. No permanent fix is available

If your Ford Explorer Backup camera has problems, you are not alone. Learn more about the Ford Explorer Backup Camera problems, recalls, delay in parts and no permanent fix available.

2020-2023 Ford Explorer Backup Camera Problems Summary

The Ford Explorer has a backup camera system that helps drivers avoid obstacles when reversing. Many Explorer owners have complained of backup cameras shutting off intermittently and black screens, posing a safety risk.

The Problem:

A faulty backup camera, software problems or defective wiring may be the cause of the backup cameras failures on Ford Explorer vehicles.

Backup camera images might not display correctly and appear as follows: distorted images, displaying a blue/black screen or pixelating screens.

Which Ford Explorers have Backup Camera Problems:

A list of Ford Explorers with backup camera problems are as follows:

The Repair:

Ford dealerships will replace the Ford Explorer backup camera and/or wiring and perform a software update. Replacement parts will be available once the repairs are complete.  However, many Ford Explorer owners are reporting that dealers do not have parts or cameras to replace with.

The Backup Camera Recall:

Over 383,000 Ford SUVs are being recalled in the U.S. because the touch screens may not display a camera image when backing up.

The Ford Backup Camera recall covers certain 2020 to 2023 Ford Explorers and Lincoln Aviators, and some 2020 to 2022 Lincoln Corsairs. All are equipped with 360-degree cameras.

Ford says in government documents that the video output can fail, preventing the rear camera image from being displayed. That can reduce rear visibility and increase the risk of a crash.

The 2023 rear-view recall expands and supersedes previous recalls by Ford to address the same issue in 2020 and 2023. In the past Ford performed a software update to the Image Processing Module (IPMB) to fix the malfunctions.

NHTSA campaign number: 23V022:

Ford’s own number for the Ford Explorer Backup camera recall is 23S02. This recall expands and replaces an earlier recall, which was campaign number 21V735.

Ford Explorer Owners Report Backup Camera Defects Online

Ford Explorer owners have turned to internet forums to complain about backup camera problems and malfunctions.

A 2022 Ford Explorer owner from Northampton, PA states to NHTSA:

The contact owns a 2022 Ford Explorer. The contact stated that while reversing, the backup camera was slow to respond. The screen displayed an image of the vehicle. Additionally, there was an extreme amount of air entering the vehicle from the door seals. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure, but the vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer. The manufacturer was notified of the failure and referred her to the NHTSA Hotline. The failure mileage was approximately 5,100.

Another 2020 Ford Explorer owner from Florida reports to Edmunds:

Backup camera has worked intermittently since I drove it off the lot in April and this last time in the shop It was supposed to finally be replaced as cameras have been on backorder. When I went to pick it up the paperwork stated part on order…………..The dealer(Mullinax Ford West Palm Beach FL) told me while it was there for service ford recalled the new backup cameras and they had to return them all..

Ford Explorer Camera Recall – No Permanent Fix Available

Ford is recalling 383,000 in the U.S due to a potential video output failure affecting the rearview camera display.  A blue or black screen instead of a reverse image may be seen by drivers, according to the automaker.

The recall covers 2020-2023 Ford Explorer and 2020-2023 Lincoln Aviator and Corsair vehicles equipped with 360-degree cameras, following 17 minor crashes and over 2,100 warranty backup camera claims, although there have been no injuries reported.

Additionally, the recall expands upon a 2021 recall of 228,000 vehicles, requiring dealers to update the image processing module software on affected vehicles, including those previously serviced.

According to a statement by Ford, despite the Backup Camera recall it has no permanent repair

Ford does not have a permanent fix available; however, Ford has authorized (it’s) dealers to update the camera system’s software as an interim repair prior to availability of the permanent fix.

Lemon Law Rights for 2020-2023 Ford Explorer Backup Camera Problems

If you are like many 2020-2023 Ford Explorer owners who are experiencing backup camera problems, you may be entitled to compensation under the lemon law.

You can turn to us if you bought a lemon. We have helped thousands of Ford owners get lemon law relief throughout Pennsylvania, New Jersey, New York and Hawaii.

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