The Audi Q8 e-tron is its flagship electric SUV that effortlessly combines performance, luxury, and sustainability. Despite its outstanding reputation, Audi has recalled the Audi Q8 e-tron, as well as other Audi EV vehicles because the charging cable may overheat, causing a fire.
Audi Q8 e-tron Charging Cable Problems Summary
The Problem: A Compact Charging System Charger plugged into a 220V power outlet that is incorrectly sized or overloaded can cause overheating and damage to the cable and outlet.
The Repair: Audi dealerships intend to replace the 220V/240V charging cable with an updated one that contains a temperature sensor. These cables are expected to be available in mid-2024, according to the automakers.
NHTSA campaign number: 23V842 for Audi and Audi’s own numbers for this recall are 93U6 and 93U8.
Audi Q8 Charging Cable Recall Summary
A recent Audi Q8 e-tron recall Number 23V842, identifies a potential safety concerns. The Audi 220V/240V electric charging cable, when used with the industrial 220V/240V plug at the 100% charge setting, may overwhelm home electrical circuits, leading to overheating and posing a fire hazard.
Audi is offering a solution to address the Q8 e-tron charging cable problem – a new 220V/240V compact charging cable with an incorporated temperature sensor. Owners are advised to avoid using the existing cable until a remedy is available from Audi.
Audi Q8 e-tron and Audi EV Vehicles Subject to Recall
• 2022-2024 Audi E-Tron and RS E-Tron GT sedans
• 2020-2021 Audi A8 PHEV sedans
• 2019-2024 Audi E-Tron Quattro SUVs
• 2020-2024 Audi E-Tron Sportback Quattro SUVs
• 2022-2024 Audi Q4 E-Tron and Q4 E-Tron Sportback SUVs
• 2021-2022 Audi A7 PHEV sedans
• 2020-2024 Audi Q5 PHEV SUVs
Recall Solution Details
Audi Q8 e-tron owners are advised to refrain from using the 220V/240V compact charging cable and opt for the 110V home charging cable or public charging stations until the issue is resolved.
Audi dealerships will provide the updated charging cable free of charge. Interim notifications will be sent to owners explaining the safety risk, with expected mailings starting on February 9, 2024.
Audi e-tron Recall Repair
Dealerships will replace the 220V/240V cable and plug, free of charge. The replacement will have a temperature sensor that can detect overheating. The recall follows a service campaign in which dealers changed the charger’s settings.
According to documents provided to the National Highway Traffic Safety Administration, only the 220V/240V compact/portable charging cable is recalled, not the 110V home charging cable or the vehicle itself.
A spokesperson from Audi told Consumer Reports that it’s still safe to plug into a 220V/240V home wall charger or public charger, as long as the portable charger isn’t used.
According to Consumer Reports, Audi has reported there have been 615 warranty claims and there have been no fires or injuries related to this recall.
Lemon Law Information for your Audi Q8 e-tron Charging Cable Problems
If your Audi Q8 e-tron is experiencing a charging cable problem or battery problems make sure you understand your lemon law rights and what you should do if you have a lemon.
Let the lemon law experts at David J. Gorberg & Associates help you. We’re PA Lemon Law, NJ Lemon Law, NY Lemon Law and Hawaii Lemon Law Attorneys and can help you get a refund or new car.
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