Your Lemon Law Rights
Understanding your PA lemon law
, NJ lemon law
, and NY lemon law
rights can help you maximize your chances of successfully having a lemon law case against automobile manufacturers.
Maintain a Complete Vehicle Record
Documenting your various attempts at fixing a particularly defect is extremely important for your lemon law case. You should never leave the dealer or manufacturer without a detailed statement of what was done to the vehicle, as well as any charges that may have been included. This written proof is integral towards proving your lemon law claim that you provided the manufacturer of the vehicle with reasonable opportunity to remedy the problem. Therefore, always insist on receiving a copy of the work orders.
Inquire about TSBs
When an automobile manufacturer discovers a defect or repair for a certain model of automobile, they send instructions to alert dealerships using what is known as TSBs. Dealerships usually do not offer up this information unless an individual asks about TSBs. This can be important information down the road. Make sure that the dealer representative who you are dealing with writes down your TSB request on the repair order.
An automobile purchase is an important and costly endeavor. Donít be afraid to demand satisfaction from your dealership. If you are having problems getting the problem properly fixed, ask to speak with the manager or a higher up to address your problem and concerns.
Be Wary of Certain Statements
The dealership may have something to gain by accusing the driver or owner of the vehicle of being responsible for the defect. This is often done because the dealership is unable to fix the problem. They may assume that the vehicle owner will give up and assume responsibility for a manufacturing problem. This happens more often than you may think.
To learn more about the Pennsylvania, New Jersey, & New York Lemon Law please call 1-800-MY-LEMON (1-800-695-3666) or email us.